• Ansattes erfaringer med innovative digitale arbeidspraksiser 

      Andersen, Synnøve Thomassen (Chapter; Bokkapittel, 2021)
      Utbredt bruk av digitale løsninger har stor innvirkning på ansattes arbeidspraksiser. Dette krever ny kunnskap, teorier, metoder og etikk knyttet til faglig arbeid. I dette kapittelet brukes innovasjonsteori for å fremme forståelsen av arbeidspraksiser ved bruk av teknologi i NAV. Ved bruk av kvalitativ metode blir fordeler og ulemper ved bruk av dagens digitale praksiser hos NAV-ansatte analysert. ...
    • Diffusion of Innovative Digital Work Practices 

      Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2022-08-26)
      The aim of this paper is to highlight use of different digital solutions and systems in two public welfare offices in Norway, and the impact this has on recently graduated students work practices in the public welfare services. This requires new knowledge, theories, methods and ethics related to professional work. In this paper, innovation theory is used to promote the understanding of work practices ...
    • Digital competence in social work practice and education: experiences from Norway 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2021-03-17)
      This article discusses which knowledge areas of digital competence are vital for Norwegian social work education today basing on EU Digital Competence framework (DigComp) and expectation from frontline practice. The research adopted diverse methods for data collection, including a case study of Norwegian Labour and Welfare Administration (NAV), a document analysis of Norwegian social work education ...
    • eHealth Systems - User Experiences from Healthcare Workers 

      Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-05-06)
      This article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of ...
    • Experiences of the Flipped Classroom method Does it make students more motivated? 

      Andersen, Synnøve Thomassen (Chapter; Bokkapittel, 2019-11-18)
      The aim of this paper is to highlight use of the flipped classroom method, and how teachers perceive this teaching practice. More specific the research focus on whether the teachers’ experience that the model leads to increased motivation in the students learning process. The background for the research is generated from qualitative interviews with teachers, and the empirical data obtained is from ...
    • ICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administration 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2020)
      The widespread adoption of ICT today has a significant impact on the social work profession. In the Norwegian Labour and Welfare Administration (NAV), a new specialization, ICT-mediated or digital social work, is taking shape. It requires new knowledge, including guidelines for theories, methods and ethics to support skilful ICT use for professional goals. This article combines Rogers’ diffusion ...
    • Installed base as a facilitator for user-driven innovation: How can user innovation challenge existing institutional barriers? 

      Andersen, Synnøve Thomassen; Jansen, Arild J. (Journal article; Tidsskriftartikkel; Peer reviewed, 2012-12-06)
      The paper addresses an ICT-based, user-driven innovation process in the health sector in rural areas in Norway. The empirical base is the introduction of a new model for psychiatric health provision. This model is supported by a technical solution based on mobile phones that is aimed to help the communication between professional health personnel and patients. This innovation was made possible through ...
    • Students’ Innovative Education Practices supported by Facebook 

      Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-11-18)
      This article describes a case study on how Facebook can be used in different ways to create new innovative learning strategies and opportunities for practicing social work related to children and adolescents. The study concerns information and communication in groups and networks on Facebook as a communication channel. Using qualitative methods, the students’ use of this digital network was observed ...
    • Students’ Innovative Education Practices supported by Facebook 

      Andersen, Synnøve Thomassen (Chapter; Bokkapittel, 2019-11-18)
      This article describes a case study on how Facebook can be used in different ways to create new innovative learning strategies and opportunities for practicing social work related to children and adolescents. The study concerns information and communication in groups and networks on Facebook as a communication channel. Using qualitative methods, the students’ use of this digital network was observed ...
    • Teachers’ Strategies in Digital and Flexible Online Studies 

      Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2018-09-06)
      The aim of this paper is to highlight how the teachers learning strategies influence students learning outcome. Based on qualitative research we describe a digital online study-project. The results shows that teachers’ strategies highly influence students learning outcome. Communication and interaction by use of technology became a key element in the students own learning process. The teachers ...
    • User-driven innovation and technology-use in public health and social care: A systematic review of existing evidence 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2018)
      This systematic review revealed and discussed empirical evidence generated from 21 international user-driven innovation studies in the public health and social care. We used PRISMA guideline to ensure a transparent and replicable research process. With the guide of relevant theoretical models, we identified the distinct characteristics of user-driven innovation in current public social care sectors, ...